With over 16 years of dedicated service in Wisconsin, Coulee Tech stands as a beacon of innovation and reliability in IT support. Led by Rodney Holum, a renowned author, speaker, and butt-kicker to cyber criminals, our team of IT Support Specialists brings fast and friendly expertise with a personalized touch to every client interaction.
In 2023 we invested in a new corporate head quarters for our growing operation which was equipped with state of the art heat pumps and solar giving our head quarters which produces more green electricity every year than we consume!
Why Choose Coulee Tech for Your IT Needs?
- Prompt Service: With an emergency response time guaranteed to be 59 minutes or less, you'll always find a live person ready to assist you. Our AI empowered service ticket system and remote support capabilities ensure immediate attention to your issues, minimizing downtime.
- Dedicated Leadership: At the helm of Coulee Tech, brothers Rodney and Tim Holum bring a personal touch to our client relationships and Coulee Tech family. As equal partners, they are deeply committed to sitting down with you, understanding your needs, and collaborating to elevate your business. Their expertise lies in combating cyber threats, a passion that has positioned Coulee Tech as a reputable and trusted name within the IT sector. Their effective leadership has garnered long-term trust from a wide array of clients, contributing to the brothers have being recognition as one of the fastest-growing companies on the Inc. 5000 list, celebrated for its impressive double-digit growth while maintaining our commitment to no long term contracts and customer first positioning.
- Strategic Guidance in Eau Claire: Leading our Eau Claire branch is Aaron Libner, a lifelong friend of the Holum brothers with over three decades of shared history. Aaron is not only a proven leader but also an influential speaker and author, bringing a wealth of knowledge and a dedicated approach to our operations in Eau Claire. His leadership ensures our values of partnership, expertise in cybersecurity, and client-focused service extend seamlessly across our locations.
- Experienced Professionals: Our team is not just skilled; they're continually evolving. We invest in the latest education for our technicians, ensuring they're equipped to handle the newest technologies without additional cost to you.
- Business Acumen: We don't just understand technology; we understand business. Our solutions are crafted with your company's success in mind, ensuring technology serves as a backbone to your growth.
- Comprehensive Support: As your one-stop IT partner, we manage every aspect of your IT landscape, including hardware, software, and vendor relationships, allowing you to concentrate on running your business.
- Proactive Approach: We believe in preventing problems before they arise. Our proactive service philosophy, powered by cutting-edge network monitoring, keeps your systems running smoothly around the clock.
- Expert Project Management: Our wealth of experience in managing complex IT projects guarantees your projects will be delivered on time and within budget, with every detail meticulously overseen.
- Clear Communication: "Geek speak" has no place here. Our technicians explain complex issues in plain English, ensuring you're fully informed every step of the way.
- Unmatched Satisfaction Guarantee: Your happiness is our priority. We're committed to excellence in our services, promising a no-hassle, problem-free experience.
- Community and Employee Engagement (10:10:10):
- 10% Above Market Wage: We have an external wage assessments for our team members and add 10% on top of that to ensure my customers have the top paid techs working on their issues.
- 10% Profit Sharing: Yearly we reinvest 10% of our profit into our team with a 10% profit sharing.
- 10% Community and Charity Donations: 10% of all profits are donated to charities my team members are personally involved in with all team members having access to this fund.
Choose Coulee Tech for a partner that not only excels in IT solutions but also values sustainability, community, and your business's unique needs. Let us be the driving force behind your technological success.